Terms and Conditions
Version 1.0 — Last Updated: October 2025
1. Introduction
Welcome to Jemer Academy, operated by Jemer Platforms (“we,” “our,” or “us”). By accessing or using our website and services, you agree to these Terms and Conditions (“Terms”). If you do not agree, please do not use Jemer Academy.
2. About Jemer Academy
Jemer Academy is a global AI-powered educational platform that provides users with tools for learning, tutoring, and exam preparation through innovative AI technologies. We operate worldwide and are based in Delta State, Nigeria.
3. Eligibility and Access
Jemer Academy is open to users of all ages from any country. To access certain features (such as Jemer Flash, Jemer Tutors, or the Exam Simulator), you must create an account with accurate and complete information.
4. Account Registration and Security
Users are responsible for maintaining the confidentiality of their account credentials. Any activity under your account is your responsibility. We reserve the right to suspend or terminate accounts that violate these Terms.
5. Plans and Payments
Jemer Academy offers Free, Standard, and Premium plans with monthly billing. Payments are accepted through Paystack, Flutterwave, card payments, and direct bank transfers. No refunds are provided once a payment is made. Each plan has defined usage limits (such as limited AI access or feature restrictions). Jemer Academy reserves the right to adjust prices or limits at any time with notice to users.
6. User Content and Responsibilities
Users may upload or submit content (such as images, questions, or chat messages). By doing so, you agree: You are responsible for the content you upload. You will not upload harmful, illegal, or copyrighted material. You retain ownership of your uploads but may choose to allow Jemer Academy to use them to improve AI and educational experiences. Jemer Academy may remove or restrict access to any content that violates these rules.
7. Account Suspension or Termination
We may suspend or permanently delete any user account that violates these Terms — including cheating, spamming, misuse of AI tools, or uploading prohibited content — without prior notice.
8. Use of Third-Party Services
Jemer Academy uses trusted third-party technologies to operate and improve its platform (for data storage, payments, AI processing, etc.). By using Jemer Academy, you agree to the use of such third-party services in accordance with their respective standards.
9. Data Collection and Privacy
We collect certain personal data such as your name, email, school information, and payment details for account management and service delivery. Your data is handled securely and in compliance with our Privacy Policy and Cookies Policy, which you must agree to when using the platform.
10. User Conduct
You agree not to: Engage in cheating, fraud, or exam malpractice. Upload or share illegal, harmful, or offensive material. Interfere with the platform’s operation or misuse its AI systems. Violation of these terms may result in account suspension or permanent removal.
11. Dispute Resolution
If you experience any issue with our services, please contact us first at jemerplatforms@gmail.com. We will work to resolve the matter before any legal or external action is taken.
12. Governing Law
These Terms are governed by the laws of the United States of America and, where applicable, international digital commerce laws, regardless of the user’s location.
13. Updates to These Terms
We may update these Terms from time to time to reflect new features or legal requirements. Any changes will take effect immediately once posted on our website, and continued use of Jemer Academy means you accept the updated Terms.
14. Contact Information
For questions, feedback, or legal inquiries, contact us at: 📧 jemerplatforms@gmail.com 🌍 Jemer Academy by Jemer Platforms — Delta State, Nigeria
âś… By creating an account or using Jemer Academy, you agree to follow these Terms and Conditions.
Privacy Policy
Version 1.0 — Last Updated: October 2025
1. Introduction
At Jemer Academy, operated by Jemer Platforms, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using Jemer Academy, you agree to this Privacy Policy.
2. Information We Collect
Jemer Academy collects the following data to provide, personalize, and improve your learning experience:
- Basic Personal Information: Full name or nickname, Age, Gender (optional), Country or region, Preferred language.
- Academic Profile: Current education level, Subjects of interest, Learning goals, Upcoming exam dates (optional), Preferred learning mode.
- Learning Behavior: Study time and session duration preferences, Lesson completion tracking, Quiz attempts and response speed.
- Cognitive & Emotional Data: Learning style, Confidence level, Motivation type, Mood check-ins.
- Performance Data: Past lessons and scores, Weak and strong topics, Mistake history, Progress tracking over time.
- User-Generated Content: Uploaded images (e.g., Jemer Flash), Chat messages (e.g., Jemer Tutors or Exam Simulator).
- System-Generated Data: AI recommendations, Session logs, Analytics for learning personalization.
3. Purpose of Data Collection
We use your data to: Provide and personalize learning experiences. Tailor AI lessons and tutoring to your goals, style, and progress. Improve the AI models, features, and overall platform performance. Maintain account functionality and security.
4. Parental Consent
Users under the age of 16 must have parental or guardian consent to create an account and use Jemer Academy’s services.
5. Data Retention
We retain your data for as long as your account is active to provide services, personalize learning, and improve AI performance. Inactive accounts are automatically deleted after 5 years of inactivity.
6. Data Security
User data is stored securely using encrypted cloud servers. Access to personal data is restricted to authorized personnel. Privacy-protection measures are implemented to prevent unauthorized access, loss, or leaks.
7. User Rights
You have the right to: Access your personal data to see what we have collected. Delete your personal data at any time.
8. Use of Data for AI Improvement
Jemer Academy may use anonymized and privacy-protected user data to enhance AI models, optimize platform features, and improve educational performance. Individual users will not be personally identified.
9. Third-Party Services
We may use trusted third-party services to provide and improve Jemer Academy’s features. These services handle data in a secure and compliant manner. Specific service names are not disclosed to protect platform security and privacy.
10. Governing Law & Dispute Resolution
This Privacy Policy is governed by the laws of the United States of America. If you have concerns or disputes regarding your personal data, please contact support first at jemerplatforms@gmail.com before pursuing legal action.
11. Changes to Privacy Policy
Jemer Academy may update this Privacy Policy from time to time to reflect: New features, AI improvements, or Legal or regulatory requirements. Continued use of the platform constitutes acceptance of any updated Privacy Policy.
12. Contact Information
For privacy inquiries or requests: 📧 jemerplatforms@gmail.com 🌍 Jemer Academy by Jemer Platforms — Delta State, Nigeria
âś… By using Jemer Academy, you acknowledge and agree to this Privacy Policy.